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SNAP Employment & Training Virtual Center

If you receive SNAP benefits, you may qualify for job training, career support, and services to help you move forward.
Smiling mother holding her young child at home, representing family stability and the transition from assistance to opportunity through the Welfare Transition Virtual Center.

Step 1

Access your account
Go to OSST Client Website:

Choose one:

  • New User – if this is your first time
  • Returning User – log in with your User ID and password

Need help?

Tip: You’ll need your Social Security Number (no dashes), Date of Birth, and ZIP Code to get started.

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Step 3

Complete Your Employ Florida Registration (Quick Form)

After scheduling your appointment in OSST, complete your final step:

Complete Registration Form

This short form allows our team to prepare for your appointment and connect you to services faster.

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This field is for validation purposes and should be left unchanged.





Frequently Asked Questions


What you need to know to stay on track and supported

SNAP Employment & Training is a program designed to support individuals who receive SNAP benefits in building skills, finding work, and moving toward greater stability. You will receive guidance and support every step of the way.

Go to osstclient.deo.myflorida.com using Google Chrome.

Select “New User” and enter your:

  • Social Security Number (no dashes)
  • Date of Birth
  • ZIP Code used on your application

Once logged in, complete the Online Orientation, Needs & Barriers Assessment, and schedule your appointment with us.

You’ll have a limited number of days from the date on your notice to complete this step.

If you’re having trouble accessing the system or aren’t sure what to do, use the Contact Form above so our team can assist you.

Yes. You must complete your online orientation and assessment within the timeframe listed on your DCF notice.

Completing this step on time helps you stay in compliance and avoid any impact to your benefits. If you’re having trouble meeting the deadline, use the Contact Form above as soon as possible.

Yes, most participants are required to create or update a profile in Employ Florida as part of their job search activities.

 

You can register by completing the quick registration form located here: https://cspbc.jotform.com/260693278005863

Most participants are required to complete up to 20 hours per week (80 hours per month) in approved activities.

Your exact requirements will be explained during your appointment.

Activities may include:

  • Job search and job readiness
  • Training or education
  • Work experience
  • Employment

Your plan will be customized based on your situation.

Your participation requirements may change depending on how many hours you work.

A CareerSource Palm Beach County staff member will explain what applies to you.

Use the Contact Form above as soon as possible to reschedule.

Staying in communication helps prevent issues with your case.

Our team will explain how to submit documentation and report your participation using the appropriate system during your initial appointment.

If program requirements are not completed and there is no communication, a sanction may be applied, which can affect your benefits.

A sanction is a temporary penalty that may reduce or stop your SNAP benefits if program requirements are not met.

Stay engaged and communicate with our team.

If you’re having difficulty completing your hours, attending an appointment, or meeting a requirement, use the Contact Form above as soon as possible so we can help you stay on track.

If a sanction has been applied, you must complete the required penalty period before taking steps to remove it.

Use the Contact Form above for guidance on next steps.

Yes. Support services may be available, including transportation assistance and referrals to community resources.

You may be eligible for a deferment or exemption. Contact CareerSource Palm Beach County via the Contact Form above so we can guide you through the process.

Report changes such as employment, address, or household updates as soon as possible using the contact form above.

You must report changes to both DCF and CareerSource Palm Beach County.