Talent Liaison

LOCATION

This position is located at our Central Career Center at 3400 Belvedere Road, West Palm Beach, FL 33406.

TEAM PURPOSE

To bridge the gap between businesses and job seekers by developing strong employer relationships, facilitating hiring events, and ensuring strategic job placements. This team plays a key role in helping job seekers assess quality opportunities while supporting businesses in finding the right talent.

POSITION SUMMARY

Develops relationships with businesses, identifies hiring needs, and connects job seekers through targeted job development and strategic workforce solutions.

MAJOR RESPONSIBILITIES

• Facilitates job development and employer outreach. 
• Provides targeted job search support. 
• Facilitates job fairs and hiring events. 
• Develops OJT and work-based learning opportunities. 
• Manages employer relationships. 
• Collaborates with Career Navigation and Career Readiness teams to identify and refer qualified candidates. 
• Documents employer engagement activities in tracking systems. 
• Performs other related duties as assigned. 

An employee must be able to perform the essential functions of the job with or without reasonable accommodation.

KNOWLEDGE, SKILLS, QUALIFICATIONS

• High school diploma or equivalent required. 
• Bachelor’s degree in business, human resources, workforce development, or related field preferred. 
• Two or more years of experience in job development, business outreach, or talent acquisition. 
• Strong relationship-building and customer service skills. 
• Knowledge of local labor market trends and workforce development programs. 
• Ability to communicate effectively with employers and job seekers. 
• Familiarity with CRM tools or case management systems. 

COMPETENCIES/ABILITIES

Relationship Building: Establishes strong, trust-based connections with businesses to support hiring and workforce needs. 

Negotiation: Works collaboratively with employers to design OJT and work-based learning opportunities. 

Organizational Agility: Understands how to navigate across programs and partners to deliver timely results. 

Presentation Skills: Represents the organization at employer meetings and job fairs with professionalism and confidence. 

Drive for Results: Maintains focus on job placement goals and actively works to exceed performance expectations. 

KEY JOB BEHAVIORS

Support: Collaborates effectively with coworkers and management. Promotes service excellence by fostering a cooperative and respectful work environment. 

Customer Service: Consistently demonstrates empathy, professionalism, and responsiveness to customer needs. Takes initiative to resolve concerns and exceed expectations. 

Communication: Communicates clearly and respectfully in both verbal and written formats. Actively listens, builds rapport, and adjusts communication style for different audiences. 

Effectiveness: Reliably completes tasks and meets deadlines. Demonstrates strong follow-through and prioritizes work effectively to support team and customer outcomes. 

Job Knowledge: Applies knowledge and skills effectively in daily tasks. Strives to increase expertise and ensures accuracy and quality in work products. 

TRANSPORTATION

Reliable transportation and the ability to travel in personal or commercial vehicles as required to accomplish assigned duties. If traveling in your personally owned vehicle, valid vehicle insurance is required.

WORK ENVIRONMENT

The working conditions are typical of a professional office environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl; and talk or hear. The employee may occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee must be able to perform the major responsibilities unaided or with the assistance of a reasonable accommodation.

OTHER DUTIES

Please note this job description is not designed to cover or contain a complete listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.