Frequently Asked Questions - Ticket to Work & Self Sufficiency Program


How can I get a hold of a staff person at CareerSource Palm Beach County Ticket to Work?

  • You can contact TTW  at 561-340-1060 x 2362 or
  • Please ensure you leave a detailed message including your name, phone number and best time to reach you. 

How will a job affect my disability payments from the Social Security Administration?

  • Please contact Eric Freilich, a Community Partner Work Incentives Counselor, who is familiar with work incentives for people who are receiving SSI and/or SSDI. His number is 561-340-1060 x2360 or you can email him at

What is the Ticket to Work Program?

  • Social Security's Ticket to Work Program is a free and voluntary program available to people ages 18 through 64 who are blind or have a disability and who receive Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI) benefits.

What are the goals of the Ticket to Work Program?

  • Offer beneficiaries with disabilities expanded choices when seeking service and supports to enter, re-enter, and/or maintain employment.
  • Increase the financial independence and self-sufficiency of beneficiaries with disabilities.
  • Reduce and, whenever possible, eliminate reliance on disability benefits. 

Will I lose my Social Security Benefits?

  • You will continue to receive your benefits until you begin earning wages or self-employment income above the applicable earnings limit for the Supplemental Security Income or Social Security Disability Insurance program.
  • In addition, Social Security cannot perform a medical "Continuing Disability Review" to determine whether you continue to have a disability while you are participating in the Ticket Program, including receiving services from the State Vocational Rehabilitation agency, and progressing towards your employment goal, so only your earnings can affect your benefit eligibility.
  • How much you can earn before it will affect the amount of your monthly benefit will vary for each individual. This is due in part to the fact that you can subtract certain amounts from your gross earnings by taking advantage of Social Security Work Incentives. For more information on Social Security Work Incentives, check out the Social Security Red Book at

Will I lose my Medicare eligibility?

  • No. As long as you continue to receive Social Security Disability Insurance (SSDI) benefit payments, you will continue to remain eligible for the same medical coverage.
  • There are also Work Incentives that allow you to continue your medical coverage once you begin earning enough that you stop receiving SSDI payments. If you currently receive medical coverage through Medicare, you can continue to be eligible for coverage for at least 93 months after the last month of your Trial Work Period.

Will I lose my Medicaid benefits?

  • No. As long as you continue to receive Supplemental Security Income (SSI) benefits, you will continue to remain eligible for the same medical coverage.
  • If you currently receive Medicaid, you might be eligible to continue to receive Medicaid even after you stop receiving SSI benefits due to work. Your coverage might be extended in two ways. First, you might be eligible through a Work Incentives created by Section 1619(b) of the Social Security Act. You need to meet certain other requirements to qualify for this Work Incentives. You can find more information regarding this program at:
  • Your state might also have a program called the Medicaid Buy-In Program, which allows you to keep your Medicaid coverage by paying a monthly premium, provided you meet the other eligibility requirements established by your state. To see whether your state has a Medicaid Buy-In Program and whether you might be eligible, contact your State Medicaid agency. A link to the website for the Medicaid agency in your state can be found at:

What can CareerSource Palm Beach County do for me if I assign my Ticket?

  • CareerSource Palm Beach County Career Consultants can provide you advice and counseling as you pursue your career goals and problem-solve possible barriers related to your employment.
  • We can refer you to a variety of organizations, offer tips for job interviews, resumes, and advice on problems that come up during your work experience.
  • All of our services are provided to you without charge.

What if I have specific questions that CareerSource Palm Beach County cannot address? Who do I speak to?

  • For more detailed information about Social Security’s Ticket to Work program, please visit or call 866-968-7842 to speak to a live agent.

Is there an age range to be eligible for Ticket to Work program?

  • Yes. You must be a U.S. Citizen between the ages of 18 and 64 to participate.

Would it be possible to work with Vocational Rehabilitation and CareerSource Palm Beach County for two different things?

  • The Ticket can only be assigned to one Employer Network at a time. However, it may be possible for both agencies to work together to address your concerns. Please speak with us.

Central Career Center

3400 Belvedere Road
West Palm Beach, FL 33406


Phone: (561) 340-1060

Fax: (561) 340-1057

West Career Center

1085 South Main Street
Belle Glade, FL 33430

Phone: (561) 829-2040

Fax: (561) 909-2110

Delray Career Cottage

186 NW 5th Avenue
Delray Beach, FL 33444

Phone: (561) 727-3399

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